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Is there anything better than a freshly baked cookie?
Baked fresh in our Melbourne bakery, send this giant cookie to friends and family. For extra fun, add a confetti bomb that explodes out as they open it. Warning: lots of cleaning up involved!
We endeavour to pack our gifts as described, but due to shipping time and product availability, we may substitute products and items with substitutions of similar quality and value.
|Melbourne Metro||Same Day / Next Day|
Syd, Bris, Adel, Perth, ACT
|Next Business Day|
Darwin & outside of major cities
|1 - 3 Business Days|
Please note that these are typical delivery timeframes and we're unable to guarantee a delivery date outside of Melbourne metro. All of our products are air-sealed and packaged to extend the shelf life.
I will never order from this company again. Firstly, when ordering, it asks you delivery date. I put the delivery date and ordered the product. Then received an email to say that the chosen delivery date was the date that the product is despatched not the actual delivery date. I emailed and advised that I needed it delivered by a certain date and asked which date I should have put in the order. I didn't receive a response. Next minute I received tracking advice telling me that the product would arrive 2 days before I required it. I ordered the Snickers Giant Cookie. The description says that a caramel syringe is in the "What's Included". There was no caramel syringe. For the $80.00 paid for this product, it definitely was not worth it. Overall this was a very disappointing experience.
Thank you for sharing your feedback with us. Firstly, we are sorry to hear that you did not see our nationwide delivery information in our FAQ and product page's delivery information. All our product pages have 'delivery' information under it so you can see your estimate delivery date should you choose to continue with your delivery. We also have another reminder just above the date selector that the date you are choosing is not the arrival date. We have been transparent with our delivery procedure so that our customers can manage their expectations.
Secondly, we just checked your live chat with us and our agents have responded to it accordingly and within a few minutes. Since you went offline, it was likely sent to you through email and may have ended up in your spam folder. Please kindly check this as well.
Last but not least, we are more than willing to assist you should your orders came up short. Our live chat is available Monday to Friday and you can send us an email 24/7 and we'll respond to it as soon as possible.
Should you have further concerns, kindly send us an email at firstname.lastname@example.org and we'll be more than happy to assist you.
Thank you again for sharing your experience! :)
Liked this cake. The toppings and the extra caramel syringe were nice. I think I would have preferred a mushy cake rather than a cookie but just my preference.
Loved this so much, a lockdown treat for a date night, and it was perfect!
Delicious and fast delivery