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Office Hours: 9am - 2pm

1300 865 375

Delivers to Melbourne Only

Dessert Boxes

NUTELLA® x FERRERO ROCHER®

Dessert Boxes

NUTELLA® x FERRERO ROCHER®

$76.00
Regular price $76.00
Let us know if there's any allergies or delivery instructions you require for this order

The ultimate box for any NUTELLA® and FERRERO ROCHER® lover.

What’s Included

  • 3x NUTELLA® Doughnuts
  • 3x FERRERO ROCHER® Croissant-Doughnut
  • 2x M&M & NUTELLA® Doughnuts
  • 2x Giant NUTELLA® Syringe
  • 2x Mini NUTELLA® Jar
  • Choc Malt Balls
  • Popcorn
  • Personalised message

We endeavour to pack our gifts as described, but due to shipping time and product availability, we may substitute products and items with substitutions of similar quality and 

Customer Reviews

Based on 174 reviews
90%
(157)
3%
(6)
2%
(3)
2%
(4)
2%
(4)
N
Nicole diaz
Great gift idea

Great gift idea great value

S
Sienna Grima
Yumm

These are the best donuts I have ever had in my life! The perfect amount of Nutella!

D
David P
Missed the mark

After placing an order as a gift for metro delivery with 2 days in advance. I contacted Customer Service around midday on the day of delivery as I’d had notification in regards to delivery update. At the 1:30pm I was updated with an estimate delivery time of 4:45-6:45pm.
I immediately contacted the customer service team to inform them that this was a gift to be delivered to a business address and that this late delivery time means that the recipient will not receive it due to being too late.
The first response I received was delayed and followed by at least 7 emails back and forth… the delivery was made at 5pm.

I understand that delivery options are challenging. However the delivery address is less than 5km from a store a delivery time of 5pm is poor and the customer service offered to resolve the issue in real time was also poor.

The recipient obviously had left work for the day and did not receive the order as predicted… to add to the poor experience the balloon added to order was semi deflated and already dropping.

In trying to reach a resolution I was told that yes the delivery was not an ideal time however it’s unfair to the people who have made the donuts and delivered them to expect the order to be remade.

As a result of my complaint I was offered a voucher for being inconvenienced. To add insult to injury the value of voucher was less than half the original order value, meaning to get the same order made and delivered I would have to spend more money.

All in all an experience that has not left a sweet taste… very disappointed.

Hi David,

Thanks for ordering with us and we're sorry to hear you've been let down with our delivery timeframes. I've checked on your order and it seems like you placed an order that was near one of our stores but just to clarify, we pack all our online orders from a different store that wasn't nearby your address.

The initial delivery timeframe is just an ETA and will be updated with a more accurate ETA. We prioritise business addresses so that they are delivered within business hours (9am-5pm) and in this case, I can see that the delivery was completed at 4:53PM. As this is within business hours, we usually do not offer a redelivery or store credit but we did so in this case out of goodwill.

I hope that clarifies any misunderstanding and we hope to see you order again from us.

- Andy

D
Dani
Yummy

Amazing, very happy with the presentation and donuts where delicious will be ordered all my gift again

B
Ben M.
Delicious

The doughnuts were delightful!

 
  • Need same day delivery? We do same day delivery in Melbourne metro
  • Cut-off for same day delivery is 2PM 
  • We do not do same day deliveries through the website. Contact us on live chat to place your order
  • You can select your delivery and dispatch date at checkout. We delivery everyday for Melbourne metro and Monday-Friday for rest of Australia.
  • Delivery for Melbourne metro starts from $9.99.
  • Delivery for rest of Australia is $15
  • Cut off for orders is the day before - Melbourne: 7PM AEST.
  • For Melbourne orders, we aim to have deliveries completed by 3pm with a buffer of 6pm and depending on traffic and the number of deliveries being made (you get tracking from the courier - check junk folder).
  • Cut-off for same day dispatch across Australia is 12PM
  • Deliveries for orders going outside of Melbourne metro is typically next business day for Australian metro cities, and 1-3 business days for regional cities if there are no courier delays.
  • If the recipient isn’t home and the driver can’t get into the secured building, a re-delivery fee may occur.
  • We do not deliver to PO Boxes, Police Stations, Universities, Airports & some Gov Bases.
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