I ordered an assortment of 9 donuts to be delivered for my friend's birthday, and was very disappointed when she sent me a picture of what had arrived (albeit she sent it to say thank you). They told me I had to pay extra because Seaford is far away, which I said that's fine, but then saw during delivery it was coming from their store in Patterson Lakes, which is the suburb next door?! Their sister (el cheapo) brand Donut Dash was closed at the time (during covid), where you get 6 donuts in a no frills, unbranded box for $20 + $5 delivery. The donuts delivered were a mess, not at all like the photo, in an unbranded DD box, costing $45 + $15 delivery - so essentially they charged me $35 for 3 donuts..... I chalked it off as potentially a one off bad experience, because this was the 5th time I'd ordered from Goldeluck's/Donut Dash, but then the next order they delivered the completely wrong thing, and when I contacted customer service they basically told me too bad, deal with it. Safe to say I won't be ordering from either again.
what's this?
