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If the recipient isn’t at home, a few things will happen:
The courier will leave the goods at the front or back door if the recipient isn't home and if there is a safe place to so. If there is nowhere safe to leave the box e.g. apartment concierge / reception not accepting deliveries, the box will be marked for return. Please note that not all boxes can be returned back to us as we work with external couriers and they charge a fee to return the box and therefore a remake or re-delivery fee may apply if you require a new delivery.
Rest of Australia:
Your delivery will be left at a safe place if no one is able to sign for it. If there is nowhere safe to leave the delivery, your order will be taken to the nearest post office for collection.