Excellent work, delivered as requested and of excellent quality.
Amazing customer service.
These guys were awesome to deal with. Best customer service ever!!!!! The donuts were beautiful and displayed exactly like the picture. I was a little worried they wouldn’t get to the school on time and Phillip was fantastic. Went out of his way to make sure they were going to get there without any issues..even received a tracking number so I knew where the truck was etc and the driver even made sure they were delivered on time. I couldn’t of asked for better service from all involved!!! If I could give 100 stars, I would!!! A+++++
The delivery fee is fixed at $12.95 and we only deliver up to from 30km CBD or 5km from our store locations.
Additional delivery fee may apply to large catering orders.
Cut off for orders is the day before- Melbourne: 4pm AEST.
We DO NOT do same-day orders through the website. Please call the office to organise.
We aim to have deliveries completed by 3pm with a buffer of 5pm and depending on traffic (you get tracking from the courier- check junk folder).
We currently do not deliver on weekends.
If your destination is a Business, Hospital, School/Uni or Apartment, you must include as much info as possible in the shipping details on the next page. e.g. unit number, company name, level number, hospital name (bed & ward number), school & university (building name, level, depart. etc.)
If the recipient isn’t home and the driver can’t get into the secured building, a re-delivery fee may occur.
We do not deliver to PO Boxes, Police Stations, Universities, Airports & some Gov Bases.
A specific delivery time cannot be requested.
Please leave your mobile number and email address in case we need to contact you.