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We endeavour to pack our gifts as described, but due to shipping time and product availability, we may substitute products and items with substitutions of similar quality and value.
I ordered the Kris Kringle doughnut box on the 23rd December and it was delivered the following day (Christmas Eve!) I ordered from the UK for my nephew in Melbourne. I enquired via chat and they responded immediately (I think it was 7pm Melbourne time!) I was very impressed with the customer service and the beautiful box of goodies! They looked as delicious in real life (via video call) as they do on the website. I highly recommend this place!